![]() ![]() Please find the category of your on our Returns page to determine its eligibility and associated restocking fees. The return/exchange period begins on the date the order is delivered.Īll returns/exchanges may be subject to a restocking fee. Returns/exchanges can be made within 30 calendar days of receiving your order. **We do not offer exchanges or give refunds for wrongful purchases once the Product Activation Key is sent, as it is the buyer's responsibility to check the system requirements of any product prior to purchase. If necessary, we will put you directly in contact with the manufacturer for further support. We will do everything in our power to troubleshoot with you in order to help you get started. If you are unable to complete a download or access an application, please contact ITFactory customer service for assistance. For more information please contact us at you purchase a software download and we (or the Publisher) have sent you the product activation code, you are responsible for downloading (if applicable) and confirming your ability to access the software, and bear all risk of loss after downloading the application or receiving the license key, including any loss due to a computer or hard drive malfunction. ![]() Neowin benefits from shared revenue of each sale made through our branded deals site.All software products delivered electronically (downloads) are final sale once the product activation key has been sent, except in the case of defective items. For a full description of StackCommerce's privacy guidelines, go here. Click on the icon and make sure youre signed into the Microsoft account associated with your Office license. Be more productive Find the feature you need fast and create documents more easily with built-in automated design and research tools.
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